Frequently Asked Questions
Everything you need to know about our handcrafted Israeli jewelry.
Where is your jewelry manufactured?
All our pieces are handcrafted in Israel by skilled local artisans, ensuring authentic craftsmanship and high-quality Judaica designs.
Do you offer international shipping?
Yes, we ship our jewelry worldwide from Jerusalem. We offer standard and express shipping options to most countries, including the United States, Canada, and Europe.
How can I ensure I am ordering the correct ring size?
We recommend visiting a local jeweler to be measured or using a printable ring sizer. Since many of our rings are custom-made, getting an accurate measurement is essential.
What is your return policy?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made or personalized items, such as name necklaces, are non-returnable.
Are your gold and silver pieces certified?
Yes, all our jewelry is made from genuine precious metals. Our 14k and 18k gold and 925 sterling silver items are stamped with the appropriate hallmark to guarantee purity.
Can I request a custom inscription on my jewelry?
Absolutely. Many of our wedding bands and pendants can be personalized with Hebrew or English engravings. Contact our customer service team for specific customization requests.